Telenor and Telefonica sign a partnership agreement for multinational customers

Press release
8 minute read
Telenor and Telefonica will support each other's multinational customer (MNC) requirements in 22 countries. The agreement reinforces both companies' managed mobility solutions for multinational customers.
Telenor and Telefonica jointly announced today that they have signed a partnership agreement that will help both companies to support the requirements of their MNC customers in each other's markets, with focus on mobile services.

Telefonica serves more than 800 MNC customers through Telefonica Multinational Solutions, many of which require services in the Nordic countries. Likewise, Telenor serves a number of MNC and Corporate accounts that have requirements in the countries where Telefonica operates. The agreement was negotiated and signed by Telefonica International Wholesale Services on behalf of the Telefonica Group

Under the terms of the agreement, Telenor will support Telefonica in Norway, Sweden, and Denmark, and Telefonica will support Telenor in the 19 European and Latin American countries where Telefonica currently has mobile operations (UK, Germany, Ireland, Spain, Czech Republic, Slovakia, Mexico, Brazil, Argentina, Chile, Colombia, Venezuela, Peru, Ecuador, Uruguay, Guatemala, El Salvador, Nicaragua, Panama).

The agreement defines how Telenor and Telefonica will collaborate and support each other in the multinational market, covering rules of engagement, bid management, products and services, SLAs, and operational processes and systems.

Commenting on the agreement, Kristin Skogen Lund, Executive Vice President and Head of Nordic Region in Telenor Group said: "This agreement enables us to be competitive and meet the increasing communications requirements from the big multinational customers. Telefonica is a strong global partner with a good geographical fit to Telenor, and together we can offer a combined global footprint for our Scandinavian MNC customers."

Underlining the benefits of the partnership, Fernando Astiaso, Telefonica Multinational Solutions director said: "The partnership with Telenor is enabling us to offer to our MNC customers a high quality service in the Nordic markets covered by Telenor, thus enhancing our value proposition to our multinational customers in this important market segment".

Jose Ramón Vela, CEO of Telefónica International Wholesale Services (TIWS) commented "This new agreement extends our current collaboration with Telenor to include corporate mobile services and therefore reinforce our position in the multinational market segment. The innovative character of this partnership adds value and strengthens our relationship and I am sure it will bring great benefits to both companies".

With this agreement Telenor and Telefonica reinforce their managed mobility solutions for multinational customers, expanding the geographical scope of their service portfolio and improving their interoperability and operational efficiency.

About Telenor

Telenor Group is an international provider of tele, data and media communication services. Telenor Group has mobile operations in 11 markets in the Nordic region, Central and Eastern Europe and in Asia, as well as a stake of close to 40 per cent in VimpelCom Ltd., operating in 10 markets. Headquartered in Norway, Telenor Group is one of the world's major mobile operators with 184 million mobile subscriptions (per Q2 2010), revenues in 2009 of NOK 98 billion, and a workforce of approximately 40,000 employees. For more information about Telenor Group, please visit

About Telefonica

Telefonica is one of the largest telecommunications companies in the world in terms of market capitalisation. Its activities are centred mainly on the fixed and mobile telephony businesses with broadband as the key tool for the development of both. The company has a customer base of more than 273 million customers around the world. Telefonica has a strong presence in Europe and Latin America, where the company focuses an important part of its growth strategy. Telefónica is a 100% listed company, with more than 1.5 million direct shareholders.

About Telefonica International Wholesale Services

Telefónica International Wholesale Services is the organization within the Telefónica Group that provides global telecommunication services for fixed and mobile carriers, ISPs and content providers. Its integrated and competitive portfolio includes international voice, IP, capacity, satellite services, international services for corporations, mobility services and platform services. Its TIER 1 Backbone offers direct connectivity between Latin America the US and Europe through its extensive international fiber optic network including the SAm-1 submarine cable, and carries over 20 billion minutes of international voice yearly through its NGN network and its more than 300 direct routes with international carriers. Telefónica International Wholesale Services is also responsible for delivering the IT and convergent solutions offered to multinational companies out of the Telefónica Group footprint, leveraging its extensive IP/MPLS network with POPs in more than 40 countries and local agreements with fixed and mobile carriers and integrators. Telefónica Wholesale's ambition is to be a leader in the wholesale telecommunications market. This ambition is reinforced by its presence in the main European and American markets, its extensive and competitive service portfolio and outsourcing solutions for international carriers.

About Telefonica Multinational Solutions

Telefonica Multinational Solutions is a central organisation that is aligned and works in conjunction with the Telefonica operating companies to deliver services to MNC customers. In addition it is the global commercial denominator for Telefonica's fixed and/ or mobile services to MNC customers in the 42 countries where it has operations (full operations in 20 countries, commercial and operational offices with network infrastructure in 17 countries, and Network Points of Presence in 5 more). More information about Telefonica Multinational Solutions is available on:

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