Public and Social Media

We always act responsibly in our external communications.

What we need to know

Telenor employees are encouraged to share non-confidential news, milestones and achievements related to Telenor on their social media account(s)

However, only mandated individuals are allowed to speak on behalf of Telenor, including on social media or other digital platforms

Telenor does not take political positions or associate with political movements, though we may participate in public debates on topics important to our strategy and business performance

Telenor does not support political parties, neither in the form of direct financial support, in-kind donations, nor paid time

What is expected of all of us

We do not engage in external discussions, including on social media, on behalf of Telenor unless we have been previously authorized to do so

We do not discuss sensitive or confidential information from our work in public or social media

We reflect only our personal views in social media. However, as a Telenor employee we are mindful that social media posts can spread rapidly and are difficult to retract, and therefore exercise caution before we post

We refer external questions about Telenor from journalists/media to the Communication Function and appropriate spokespersons

We are mindful that Telenor operates across multiple countries with diverse values and legal frameworks, which means that local communication can have global impact

We may participate in political activity provided it is lawful, conducted in our own time, with our own resources, and not linked to our employment in Telenor

What to look out for

If we become aware of public discussions on social media or other media platforms with a potential reputational risk to Telenor

When planning to speak at external events or other forums where we represent Telenor

If we are concerned that our communications with outside sources could reflect negatively on the company

If we promote our company and receive backlash from an external audience on social media or other media platforms

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