What we need to know

  • The actions of our business partners can damage our reputation and expose us legally
  • Business partners include individuals and entities, with whom Telenor engages or plans to engage, such as suppliers, agents, distributors, franchisees, joint venture partners, sponsorship and donation recipients, sustainability partners and other relevant parties

What is expected of all of us

  • We only work with business partners that demonstrate satisfactory standards of responsible business conduct and ethical values
  • We expect our business partners to abide by all applicable laws to meet Telenor`s Supplier Conduct Principles for responsible business conduct and to protect us from risks while working for or with us
  • We exercise caution when selecting business partners, and we follow Telenor’s procedures including risk assessments
  • We monitor and support our business partners to conduct their activities in accordance with Telenor’s standards for responsible business conduct
  • We carefully evaluate business opportunities to ensure that they are in compliance with applicable trade controls including sanctions regimes and import-export requirements
  • We treat all business partners with respect and in a fair and transparent manner

What to look out for

  • If we encounter a business partner not fully committed to following our standards including, Telenor’s Supplier Conduct Principles, where applicable
  • If we seek to engage a business partner who will operate as a lobbyist, agent or other party which will act on behalf of Telenor
  • If we become aware of that a Business Partner conducts business in a way that could reflect negatively on Telenor
  • If any business partner has not been properly assessed and managed according to Telenor’s requirements
  • If we become aware of other behaviour or circumstances that make us question the conduct or ethics of a business partner

Resources and Tools