We have zero tolerance for corruption.

What we need to know

  • We do not tolerate bribery or improper payments or advantages of any kind

  • We are committed to conducting our business in an open and transparent manner

  • Bribery is illegal and exposes those involved and Telenor to reputational and legal risk

  • Bribery may take many forms including facilitation payments, kick-back schemes and the use of shell companies or hidden owners

  • Public officials are often subject to strict anti-corruption rules and should be treated with extra caution

  • Gifts and hospitality may be considered as bribery or as providing an improper advantage in certain situations

  • Charitable donations or sponsorships may indirectly funnel benefits to public officials or decision-makers, thereby securing favourable treatment or business advantages and thus be seen as bribery.

What is expected of all of us

  • We never engage in bribery or trading in influence

  • We never offer, give, ask for or accept an improper payment or advantage

  • We never make facilitation payments unless we believe that our life or health is in danger 

  • We always report any request from any 3rd party for a bribe or facilitation payment

  • We never request someone else to engage in conduct that we are not allowed to engage in ourselves

  • We carefully select our business partners and monitor their commitment to ethical and lawful conduct

  • We maintain our books and records to accurately and fairly reflect our business

  • We exercise appropriate caution when interacting with public officials

  • We always speak up to our managers, the Compliance Function, or through the Integrity Hotline when we have concerns regarding corrupt conduct of our colleagues or business partners

What to look out for

  • If we become aware of unusual or inflated payment terms that appear to have no clear business purpose

  • If we suspect that a business partner is not complying with Telenor’s standards for business conduct

  • If we become aware of that a business partner is interacting with public officials on our behalf

  • If requests are made to donate to charities or sponsor organizations that may be affiliated with a public official

  • If we are offered or requested to provide gifts, travel, donations or lavish entertainment or to make cash payments for any reason

Resources and tools

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