Our Code – the foundation we stand on

For more than 170 years, Telenor has been a trusted name in telecommunications, shaped by triumphs as well as challenges. As I’ve begun to immerse myself in this incredible organisation, I’ve been truly impressed by the way responsibility and integrity are deeply embedded in our company’s culture. This commitment is a principle that drives us forward and strengthens our foundation. By fostering responsible practices and innovating with purpose, we create meaningful change for our customers, colleagues, partners, shareholders, and the wider communities we reach.

Always Explore. Create Together. Keep Promises. Be Respectful.

These four guiding behaviours embody what it means to work at Telenor and to be a Telenorian. They remind us of the importance of curiosity and collaboration, while also highlighting the value of reliability and respect in everything we do. Striking the right balance between exploration and consistency is not just a challenge, it is also what defines us.

While our behaviours reflect the attitudes we aspire to, our Code of Conduct provides clear guidance and a strong framework for how we act and the standards we uphold. It helps define our responsibilities, ensuring that we all operate with integrity and transparency, no matter our role or where we are based. These behaviours are also essential in how we engage with our customers, ensuring that curiosity drives innovation, collaboration strengthens relationships, and respect builds trust.

At its heart, the Code is not just a set of rules, but rather a resource to help guide our decisions and navigate dilemmas in our daily work. The four core principles of the Code clarify what is expected of us while encouraging thoughtful reflection when we encounter complex situations.

As stewards of Telenor’s integrity, it is our shared responsibility to stay true to these principles. I encourage you to revisit the Code regularly – not just as an annual requirement, but as a meaningful way to reflect on the decisions and challenges you face. Together, by living these values, we can ensure that Telenor continues to be a company defined by its integrity and purpose.

Benedicte

30 April 2025