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Innovation & Automation Expert

Company
Grameenphone
Dhaka   1229 ,  Bangladesh
Category
Corporate functions
Type
Full Time
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About the position

Job Title: Innovation & Automation Expert

Organization: Reward, Experience and HR Tech, People & Organization

Closing Date: 28-August-2025

Please attach your updated CV while applying for this position

Role Overview:

                            

The Innovation & Automation Expert will drive innovation and automation initiatives across HR processes, enhancing operational efficiency, employee experience, and data-driven decision-making. The role will focus on identifying opportunities for digital transformation, implementing intelligent automation solutions and leveraging data insights for better decision-making. Additionally, the role entails providing training on collaboration tools & automation and utilize HR analytics for strategic insights.

Job Responsibility:

Automation & Process Optimization

  • Identify and automate repetitive HR processes using RPA, Power Automate, scripting and low-code/no-code platforms.

  • Design scalable automation workflows that improve speed, accuracy, and compliance.

  • Monitor and optimize automated solutions for performance and reliability.

Innovation, R&D & AI enablement

  • Research and introduce emerging technologies relevant to HR (e.g., AI, ML, NLP, blockchain).

  • Pilot and implement new tools and platforms to enhance digital employee experience.

  • Collaborate with other stakeholders to develop and deploy AI / ML use cases using no-code/low-code ML platforms.

Collaboration Platform Enablement

  • Drive adoption and optimization of Office 365 tools (Teams, SharePoint, OneDrive, Planner, etc.) & collaboration platforms across the organization

  • Develop digital collaboration frameworks to improve productivity and engagement.

  • Governance & support of different collaboration platforms

Data Analytics & Reporting

  • Build dashboards and reports using Power BI, Excel, and other analytics tools.

  • Analyze HR data to uncover trends, insights, and opportunities for improvement.

  • Ensure data governance, accuracy, and compliance in all reporting activities.

HRIS Operations

  • Support day-to-day operations of the HRIS platform.

  • Ensure system stability, data integrity, and timely resolution of issues.

  • Collaborate with stakeholders to enhance platform capabilities and gain user experience.

Education & Experience Requirements:

We’re looking for a digitally curious and adaptable professional ready to grow with us.

Education:

  • Bachelor’s degree in technology, Engineering, Computer Science, or a STEM discipline from a reputed university.

Experience:

  • 2–4 years of experience preferably in automation, analytics, HR tech, or digital transformation.

Technical Skills:

  • Familiarity with server-side languages and databases: PHP, JavaScript, Python, MySQL, PostgreSQL, NoSQL.

  • Hands-on experience with data analytics and visualization tools like Power BI or Tableau.

  • Exposure to automation platforms and RPA tools (e.g., UiPath, Power Automate).

  • Familiarity with no-code/low-code machine learning platforms and a foundational understanding of AI/ML use case development.

Personal Characteristics and Behavior:

  • Strong analytical and critical thinking

  • Fast learner with adaptability to new tools and technologies

  • Collaborative team player across diverse functions

  • Structured, data-driven, and results-oriented

  • Clear communicator with confident presentation skills