Customer Relationship Manager

Are you passionate about customer success and business growth? Do you have experience in the telco industry and a talent for building strong relationships? Join Telenor Linx as a Customer Relationship Manager and play a key role in ensuring top-tier service delivery for Mobile Network Operators (MNOs) across Europe, Africa and LATAM. 

What You’ll Do: 

✅ Manage relationships with key stakeholders across our footprint of MNOs  
✅ Drive revenue growth through upselling and cross-selling opportunities 
✅ Oversee customer onboarding, service delivery, and offboarding 
✅ Lead cross-functional teams to execute customer projects 
✅ Ensure seamless contract management and legal compliance 
✅ Act as the go-to expert for customer-related matters 

What We’re Looking For: 

✔ 5+ years of experience in the telco industry and Business/Account Management 
✔ Proven ability to work with CxO-level stakeholders and drive negotiations 
✔ Knowledge from international roaming and/or API monetisation is a plus 
✔ Excellent communication skills in English 
✔ A structured, proactive, and commercially driven mindset 
 

At Telenor Linx, we’re shaping the future of telco services. If you're ready to make an impact and grow your career, apply now! 🚀 

Telenor Linx is a company within the Telenor Group. We partner with global digital players such as Google, Meta and Netflix, and Mobile Network Operators worldwide, to provide the best possible user experience. We secure connectivity for over 200 million subscribers, enabling them to stay connected independent of where they are. We offer a broad set of products and services as core telco services such as international voice, messaging, data roaming for Telenor, including software development of cloud-native solutions connecting mobile operators and digital service providers, globally. 

The role will report to the CCO of Telenor Linx and part of the Customer Success management team. You will be part of an international and globally distributed team. Some travelling will be expected.  

Interested? Let’s talk! #TelenorLinx #CustomerSuccess #Hiring 

📍 Location: Oslo, Norway or Karlskrona, Sweden 
 Deadline; As soon as possible 

Questions about the position; Please contact Chief Customer Officer, Olga Marie Lerflaten, phone number 95238501 

All relevant candidates are subject to a background check conducted by Semac.