CEO Telenor Shared Services

Telenor Shared Services AS (TSS) is a trusted partner for common technologies and processes, providing unified and AI native business services to Telenor entities and employees across our footprint. We drive transformation and innovation, creating value through economies of scale, specialization, and quality in people, financial, procurement, Enterprise IT and Order to Cash services.

Are you inspired by driving transformation, creating synergies, and delivering exceptional employee experiences? Then this may be the right opportunity for you!

TSS is seeking a visionary Chief Executive Officer to set strategic direction, operational excellence, sustainable growth and achieving financial and non-financial targets. Together with the management team, you will lead and drive our transformation journey focusing on customers, people and technology.

As new CEO, you will further develop our governance and operating model and optimizing our service delivery model and strategy. Enable adoption of new processes and technologies and partner effectively with business units to communicate and drive changes proactively is key. Furthermore, delivering seamless, consistent and high-quality customer and employee experiences are at the core.

If you’re curious, passionate, and ready to make an impact, join us and help shape the future of Telenor!

Some of your main responsibilities:

• Deliver high quality services within Finance and Procurement, HR, Enterprise IT and Order to Cash.
• Drive an automation agenda with AI at the core to simplify processes, enhance customer experience and reduce costs.
• Identify new opportunities for shared services, including leveraging emerging technologies and driving digital transformation and customer-centric initiatives.
• Foster a high-performance, inclusive culture across all service domains, grounded in Telenor’s cultural foundation.
• Represent TSS in relevant Telenor top management forums and build strategic partnerships across the Telenor Group.
• Champion diversity, equity, and employee engagement.
• Ensure compliance with legal, security, privacy, regulatory, and ethical standards according to Telenor policies.

Preferred qualifications and experience:

• Proven experience as a senior executive with accountability for multi-domain operations in a global or regional organization.
• Extensive expertise and experience in multi-domain global business services, including shared services, customer services, or IS/IT service organizations.
• Track record of leading large-scale transformation programs, including digitalization, automation, and adoption of emerging technologies.
• Demonstrated ability to define and implement governance frameworks and operating models aligned with corporate strategy and board-level directives.
• Experience managing operations across multiple geographies and cultures, with strong collaboration skills.
• Expertise in driving cultural change and stakeholder engagement across complex organizations.
• Strong capability in financial performance management, cost optimization, and risk management.
• Higher relevant education, preferably at Master’s level.

Why choose Telenor

Telenor is facing forward – With you, for a safer and smarter tomorrow. As the leading global telecommunications company, Telenor connects millions of people and businesses across markets. We are committed to shaping a digital future that is secure, sustainable, and inclusive. At Telenor, you will join a culture that values collaboration, innovation, and continuous learning. This role offers a unique opportunity to influence Telenor’s transformation agenda, work with cutting-edge technologies, and make a real impact on how we deliver services across our footprint.

You will collaborate across countries and Business Units and contribute to deliver on the One Telenor agenda. We recognize that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success.

Useful information:

• Curious and want to know more about the position? Please contact Nordic CHRO, Elisabeth Stene, mob. + 47 916 99 814 or Snr. Recruitment Business Partner, Vibeke Bjerknes, mob. +47 986 45 381.
• Application deadline: 14^th December 2025.
• The position is located at Fornebu (Oslo). Some travel must be expected.
• We conduct background check on relevant candidates through Semac.
• The role requires security clearance according to the Norwegian Security Act.
  Any offer will be made with this caveat, meaning that if the application for security clearance is denied by National Security Authorities (NSM), Telenor may have legal basis to make changes in the position or terminating the employment agreement.
  
  

About Telenor Shared Services

Telenor Shared Services AS is Telenor’s Business Support organization, delivering unified and business-critical systems, services and support to Telenor entities and employees across our footprint. Our main services are within Finance & Procurement, HR, Enterprise IT and Order to Cash. We bring the benefits of competency, scale, reliability, simplification and efficiency, enabling our users to focus on their core business. Our services are delivered by more than 550 highly skilled professionals from our locations in the Nordics, Pakistan and Portugal. We pride ourselves in delivering secure and efficient services where automation, new technology and high user satisfaction are key drivers.

Our mission is to drive transformation, foster innovation, and deliver outstanding experiences for customers and stakeholders by accelerating synergies. By leveraging automation, AI, and new technologies, we simplify processes and drive innovation.