Privacy notice
This privacy notice provides information about which personal data is processed when you are visiting Telenor ASA’s webpage Telenor.com or interacting with Telenor ASA as an external stakeholder, board member or shareholder.
For information about how personal data is processed in a Telenor company, please access the privacy statement of the respective company.
For more information about how Telenor governs privacy as part of our responsible business approach, please click here.
When do we process your personal data
Cookies and IP-addresses
A cookie is a small text file that is placed on the hard disk by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Our cookies do not contain information that can identify individuals directly, and the last digits in the IP address are removed to de-identify users.
When you visit any website, we place necessary cookies that are essential for the website to function properly. These cookies will always be placed and cannot be deactivated by you. We also place additional cookies such as analytic cookies for our web analytics to improve our web page. These cookies will only be placed if you consent to it. If you choose to turn off non-necessary cookies on telenor.com, some content may not be visible.
You may change your settings for cookie consent at any time by clicking here.
Our cookies:
Name | Domain | Usage | Duration |
AMCV_2E00401053DB4F4B0A490D4C%40AdobeOrg | telenor.com | Used for statistics in order to store statistics about web site usage | 2 years |
AMCVS_2E00401053DB4F4B0A490D4C%40AdobeOrg | telenor.com | Used for statistics in order to store statistics about web site usage | Session |
C | adform.net | Marketing | 1 month |
CMID | casalemedia.com | Marketing | 1 year |
CMPRO | casalemedia.com | Marketing | 3 months |
CMPS | casalemedia.com | Marketing | 3 months |
CONSENTMGR | telenor.com | Stores your cookie preferences (so you won’t be asked again) | 1 year |
demdex | demdex.net | Used for statistics in order to store statistics about web site usage | 6 months |
dextp | demdex.net | Used for statistics in order to store statistics about web site usage | 6 months |
dpm | dpm.demdex.net | Used for statistics in order to store statistics about web site usage | 6 months |
everest_g_v2 | everesttech.net | Used for statistics in order to store statistics about web site usage | 1 year |
IDE | doubleclick.net | Advertising | 13 months |
s_cc | telenor.com | Used for statistics in order to store statistics about web site usage | Session |
s_ecid | telenor.no | Used for statistics in order to store statistics about web site usage | 2 years |
test_cookie | doubleclick.net | Advertising | 15 min |
uid | adform.net | Marketing | 1 month |
utag_main__pn | telenor.com | Used for statistics in order to store statistics about web site usage | Session |
utag_main__se | telenor.com | Used for statistics in order to store statistics about web site usage | Session |
utag_main__sn | telenor.com | Used for statistics in order to store statistics about web site usage | 1 year |
utag_main__ss | telenor.com | Used for statistics in order to store statistics about web site usage | Session |
utag_main__st | telenor.com | Used for statistics in order to store statistics about web site usage | Session |
utag_main_aa_vid | telenor.com | Used for statistics in order to store statistics about web site usage | Session |
utag_main_adobe_mcid | telenor.com | Used for statistics in order to store statistics about web site usage | Session |
utag_main_ses_id | telenor.com | Used for statistics in order to store statistics about web site usage | Session |
utag_main_vapi_domain | telenor.com | Used for statistics in order to store statistics about web site usage | 1 year |
When do we process your personal data
Newsletter
You may sign up for our newsletter. The purpose of this newsletter is to provide corporate communications via email about the Telenor Group, such as financial results, changes in management, significant events, and any other corporate information of interest, and for Telenor to learn about the usage of these newsletters. We will not use the information for any other purpose.
Concretely, we will process your e-mail, IP address and other technical device data such as cookies and device information. We will also be processing the open-and-click rates of newsletters sent. We utilize the vendor Notified to administer our newsletter service, and they are acting on our behalf as data processors, according to applicable law.
We will process your information as long as your subscription is active, and up to 1 month after you end your subscription for technical reasons. You may unsubscribe at any time via the links below:
News releases
Financial news
Other
We will process your personal data when handling requests received by you through our “contact us” function.
We will process personal data of shareholders, board members and relevant stakeholders.
Purposes of processing
We are processing your personal data for the following purposes:
Web analytics to improve our services and products
Managing the corporate newsletter
Website security and operations
Handling contact requests
Handling or administration related to shareholders, board members and relevant stakeholders
Legal basis for processing
The processing is based on the following legal basis:
Consent: when signing up for a newsletter
Consenting to cookies (other than necessary cookies that are required for the website to function properly) via the cookie consent banner
Legitimate interest in handling contact requests and handling data related to shareholders, board member, and stakeholders
With whom do we share your personal data
To fulfil the purposes of the processing, we engage the following third parties:
Telenor Norge AS for the purposes of website security and operations
Notified to administer our newsletter service
Our web analytics vendor, Adobe Analytics, processes IP addresses before deletion to allow geo-locating on municipally and city level. This allows us to filter our web visitors by municipally and city in Adobe Analytics, but not more granular than that. IP addresses are not visible to Telenor because they are automatically removed after processing.
Storage period
The storage period of the cookies is the following:
Data related to you when contacting us or as a shareholder, stakeholder and board member will be stored as long as long as necessary to fulfil the purpose of the processing in question and as long as we have a legal basis for the processing. The information will then be deleted or anonymized for use in statistics and reporting.
Your rights
You have the following rights when we are processing your data:
Right to information
Right to access personal data
Right to rectification of personal data
Right to erasure of personal data
Right to restriction of processing of personal data
Right to object to the processing of personal data
Right to data portability
Right to withdraw your consent if our processing is based on this
Note that these rights may be limited, depending on the concrete circumstances, as legally mandated.
You may also lodge a complaint about our processing of information about you to your local Data Protection Supervisory Authority.
International transfers
When we process your personal data, we do not transfer it to the third countries located outside the European Economic Area.
Adobe Analytics is a Software-as-a-Service (SaaS) that leverages cloud hosting. They use Adobe-owned servers in Data Processing Center (DPC) in London for processing and storage.
Updates to this Statement
This Privacy Statement was last updated on 04.09.2025.
Contact details:
If you have any question or comments about how we are processing your personal data, please contact us here.
Please note: You may use the contact information above for privacy related enquiries only. All other enquiries will be ignored.
For other enquiries, please see contact us.