Key Account Manager, Large and International Customers
About the position
We are currently seeking a highly motivated and results-driven Key Account Manager to join our B2B KAM Value team. The position is in Helsinki, but you can work remotely according to our flexible work concept.
DNA is recognised as an excellent employer, and we are sure that you will enjoy working with us. Below, you can find reasons why you should choose us for the next stage of your career!
YOUR KEY JOB DESCRIPTION
You will become part of a team responsible for a named large key customer base in the corporate business of DNA and the Telenor Group. As a team, we are accountable for growing major Finnish and international private sector customers, and through customer understanding, we create clear added value for our customers. Key Account Manager will be responsible for driving customer value growth in enterprise customer segment. This role requires a proactive, systematic, and consultative approach to identify and pursue new sales opportunities, cross-selling, upselling, building relationships with existing customers, and achieving sales targets.
Your key areas of responsibility will be:
· Develop a deep understanding of our services and our customers’ strategies and businesses to effectively communicate value propositions to customers.
· Negotiate contracts and close agreements to maximize profits while ensuring customers’ needs are met.
· Lead cross-functional sales team to develop sales strategies and build proposals to customers.
· Collaborate, build sales strategies, and lead Nordic sales cases with Nordic colleagues and teams.
· Network and build relationships with stakeholders (technology vendors, consultants, etc.) and stay current with market trends.
· Identify and generate sales opportunities through networking, proactive prospecting, and strategic research.
· Navigate and engage with C-level executives to challenge and influence customers and establish long-term business relationships and secure contracts.
PREFERRED COMPETENCE IN THIS ROLE:
We are looking for a new colleague with master’s or bachelor’s degree in technology, Business Administration, Economics, or a related field. You have minimum of 5 years of experience in enterprise sales, preferably in technology, digitalization, IT or telecommunications sector and proven experience of successfully growing enterprise business accounts.
We are looking for an active and energetic sales professional who is skilled in developing customer relationships and willing to put in the effort to achieve their goals. We expect you to have curious mindset, a good understanding of the constantly changing business environment and be able to create value for customers with a solution-oriented mindset.
Success demands resilience under pressure and a high degree of autonomy. It is crucial that you can prioritize and manage your workload effectively, even in demanding or difficult situations. We use both Finnish and English as working languages, so it is important that you have strong communication skills with written and spoken English and Finnish languages.
The position requires some customer meetings primarily in the Southern Finland area, as well as readiness to travel domestically and occasionally internationally.
This position requires an approved statement of security clearance.
At DNA, we are eager to explore the opportunities that artificial intelligence brings to our work, and we value candidates who share this interest. If you've applied AI in your previous roles, you'll definitely stand out!
WHAT WE CAN OFFER YOU:
As stated in our employer promise we want to offer you a humane workplace where everyone can be one-of-a-kind as part of our community. Our values fast, bold and straightforward can be seen in our everyday lives. DNA strives to provide an excellent place to work, and we are constantly aiming to improve our practices as an employer to meet this goal.
In this position, you will be part of the KAM Value Team. We are a dynamic team looking for growth opportunities and delivering customer value that can be achieved through service transformation projects. The KAM Value team is a flexible, results-oriented team that focuses on consultative sales work and strives to find new solutions that create clear added value for large enterprise customers. Our goal is to upsell and grow large enterprise customers and establish genuine partnerships. Accordingly, we help customers fulfil their expectations regarding their network, security, or communication platform design to support their daily business.
JOIN US – WE ARE ALREADY WAITING FOR YOU!
The application deadline is 17.3.2026. However, we will be processing applications during the application period, so please don't wait until the last day unnecessarily.
If you have any questions regarding the role or DNA, please contact Satu Järviranta, email satu.jarviranta(at)dna.fi or phone +358405088707
You can submit your application in Finnish or English.
DNA IN A NUTSHELL:
DNA is one of the leading telecommunications companies in Finland. Our purpose is to connect you to what matters most. We offer connections, services and devices for homes and workplaces, contributing to the digitalisation of society. Already for years, DNA customers have been among the world leaders in mobile data usage. DNA has about 3.7 million subscriptions in its fixed and mobile communications networks. The company has been awarded numerous times as an excellent employer and family-friendly workplace. In 2024, our total revenue was EUR 1 100 million and we employ about 1,600 people around Finland. DNA is a part of Telenor Group, a leading telecommunications company across the Nordics. More information: www.dna.fi, Facebook @DNA.fi and LinkedIn @DNA-Oyj.
DNA's award-winning work culture is based on freedom and is built on trust. With us you have the freedom to shine as you are and achieve great things together with others. We appreciate employees from different kind of backgrounds regardless of age, gender, appearance, heritage, who they love or how they see the world.
Click the links below to find out more about DNA and things that may be of interest to you.
ABOUT TELENOR:
We’re here to connect you to what matters most, and by doing so, empowering societies. As a Telenor employee, you will be part of a large, international organization that goes beyond customers – we want to play a meaningful role in the societies we serve. Being connected can change your life, and we’re serious about helping our services make the widest possible impact.
Looking for a workplace for the future? At Telenor, you own your career. Here, you’ll have the opportunity to make the most of your dreams and expertise while contributing to technological innovations that are barely even imagined today. Innovations that we know will change the map for how we communicate and live our connected lives in the future. Are you looking for a workplace where you can make a difference in what matters most – relationships between people? Then you are welcome to Telenor.