Telenor Satellite Broadcasting joins the fight against Ebola in Africa

Telenor Satellite Broadcasting (TSBc) delivers internet and broadband connectivity services to a leading NGO dealing with an Ebola emergency campaign in Sierra Leone.

Written: Feb 2015

Reading Time: 2 minutes

Need for vital communication services during crisis

The largest ever Ebola outbreak is underway in several countries in West Africa. As the epidemic continues to spread into new areas, there is an increasing demand for critical communication services among medical staff and aid workers, operating across the infected regions.

TSBc is providing high quality internet and VoIP (Voice over IP) to one of the main NGO Ebola treatment centres in Sierra Leona – a region where fibre is not yet established. To enable this, TSBc is using its extended third-party capacity on Telstar’s T11N African beam and is delivering teleport and hosting facilities from its Nittedal teleport, located just outside Oslo, Norway.

“Satellite continues to be relied upon for vital communication links in remote regions”, says Manuel Valero, Sales Manager -Maritime services. “In this case, satellite proved to be the only reliable and readily available solution for our customer, who urgently needed communication links to support humanitarian efforts and ultimately save lives.”
TSBc’s 24/7 satellite solution enables the transfer of vital information on how to prevent and detect the disease and instructing people across affected regions what to do and where to go if they are infected.

“It is TSBc’s aim to always put our customers first, but in this particular case, we were determined more than ever to try and find the right solution to meet our customer’s heartfelt request,” said Manuel Valero. “We know that every minute makes a difference in any humanitarian relief support effort, and for this reason, the team worked tirelessly to deliver the best solution meeting their immediate communication requirements. We are very glad to be able to support the efforts in preventing this humanitarian crisis”.

A large number of cases and deaths have been reported across Guinea, Liberia, Sierra Leone, Mali, Nigeria, Senegal, Spain, the UK. and the US. Ebola’s most recent case was reported in the UK, the first Ebola case to be detected on UK soil.

TSBc continues to work with its global VSAT partner, delivering highly reliable satellite communication solutions to Sierra Leone.