Our Approach

Telenor has developed high standards in the areas of anti-corruption, labour rights, human rights and the environment as defined in international conventions and best practices. These standards will be further developed and strengthened and are also applied to the standards within supply chain sustainability.

Our most fundamental responsibility as an employer is to keep all people who work for us safe from harm – and we do not differentiate between our own employees, in-house contractors or our suppliers’ employees.

Our key risks are within working conditions in our Asian operations, such as health and safety (especially road accidents) and labour standards including underage/ child labour. We follow up to ensure that preventive anti-corruption programmes are in place with our suppliers as well. There are also supply chain sustainability risks in the telecom downstream value chain and newer businesses, such as telecom distribution and sales, with digital suppliers, as well as new digital businesses.

We work for continuous improvement in our own operations and towards our suppliers.  Our daily supplier sustainability work is based on three main pillars:

  • Risk assessments & mitigation
  • Capacity building
  • Audits & inspections

Organisational set up

A group-wide Supply Chain Sustainability function is established to oversee implementation and monitoring of supply chain sustainability in every Business Unit on an ongoing basis. In all Telenor companies there are people working with these issues on a daily basis. This comprises permanent local Supply Chain Sustainability functions in every Telenor Business Unit.

International cooperation

Partnership and cooperation with suppliers is vital to achieving the responsible supply chain.  Telenor is an active member of the global mobile organisation GSMA, the Joint Audit Cooperation (JAC ) as well as the Global e-Sustainability Initiative (GeSI).