Health, Safety and Security in Telenor Group

As an international company with a diverse workforce, Telenor Group places great emphasis on Health, Safety and People Security (OHS&S). We have adopted a systematic approach to the way we manage this internally in Telenor and towards our contractors, vendors and suppliers.

Overall Ambitions

The safety and well-being of Telenor employees is high-priority.

We focus on identifying, eliminating or managing work-related hazards and risks. We have an ambition to be among the leaders in our industry within this area. We focus on the following core elements:

  1. Building and sustaining a health and safety culture
  2. Demonstrating excellent working conditions and care for the well-being of our employees
  3. Requiring business conduct from suppliers who are compliant with agreed standards
  4. Promoting OHS&S in all local markets in order to build a competitive edge

Systematic approach to Health and Safety

Telenor has one common approach to the way we work with OHS&S internally and towards contractors, vendors and suppliers. We work systematically to ensure improved performance within this area.

Health and Safety standard

It is a Telenor Group requirement that all Business Units should comply with the internationally recognized standard, OHSAS 18001 for Occupational Health Safety & People Security. With the release of ISO 45001 from April 2018, we will work throughout the Group in order to align with this new international standard. Based on this standard, Telenor’s Business Units shall continue to pursue a structured way of assessing and mitigating risks related to Health and Safety with clear management involvement and direction.

Our Performance and Preventive Work

Telenor has established a comprehensive internal reporting system in order to monitor our OHS&S performance and progress, as well as to facilitate benchmarking towards our peers.

These are the key goals in our efforts to support good and healthy working conditions for all under the relevant international standard:

  1. No serious injuries
  2. No serious pollution of the environment
  3. No breach of Human Rights
  4. No fatal accidents

These goals are monitored on a quarterly basis, and are regularly reported to management.

In order to sustain improved health and safety performance over time, Telenor carries out required training and awareness programmes on OHS&S for employees and in-house contractors at local level.

OHS&S Status and Ambition

In 2017, the Sickness Absence Rate (SAR) for the entire Telenor Group was 1.84 per cent. This number is reported with the acknowledgement of variations in reported data, based on different local national procedures and regulations related to sickness reporting. In 2017, nearly 18,000 employees and in-house contractors attended Health Safety Security & Environment related awareness training sessions.

There were no work-related employee or in-house contractor fatalities reported in Telenor Group for 2017. Telenor will continue to work with its partners and vendors to monitor and implement health and safety measures and provide them with proactive support in OHS&S matters.