Scope and Principles

Telenor Group is committed to report relevant data on social and environmental performance, focusing on material issues and communicating its progress.

By reporting our performance, we aim to ensure a clear link between our business strategy and our social and environmental performance indicators and activities. Telenor has over the last years strengthened the data quality of its non-financial reporting through further development of its reporting guidelines, internal audits in several business units and external assurance of key data.

External Verification

DNV GL has been commissioned by Telenor to carry out an independent review of the Sustainability Report 2017, in particular to assess the accuracy of claims. The engagement has been undertaken in accordance with the requirements in the ISAE 3000 standard as well as DNV GL’s general method for assessments of sustainability reporting.

Download DNV GL Assurance Statement (ISAE3000) for Telenor Sustainability Report 2017

Download List of Claims – DNV GL (pdf)

Download Telenor Non-Financial Reporting Criteria (pdf)

In addition, DNV GL has performed an independent verification of Telenor Group’s total energy consumptions and scope 1, 2 and 3 of Telenor Group’s total CO2 emission for our reporting to Carbon Disclosure Project.

Download DNV GL Telenor CDP verification statement

DNV GL has also performed an independent verification of Telenor Group’s 2016 report on our alignment with the guiding principles from Telecommunications Industry Dialogue on Freedom of Expression and Privacy.

Materiality Assessment

To ensure the appropriate focus and relevance of our sustainability work and reporting Telenor has conducted a materiality assessment to identify and prioritise the most material sustainability issues both to its business performance and its stakeholders.

In 2015, Telenor Group, through the support of EY, undertook a comprehensive update and review of its materiality assessment to better reflect current stakeholder concerns and the company’s key sustainability risks and opportunities. The assessment has been conducted in accordance with the Global Reporting Initiative G4 principles for defining report content. The process has therefore been conducted following the key steps; identification, prioritisation and validation.

For more information on our Materiality Assessment process, please visit Telenor Materiality Assessment