Key Figures

View Telenor Group’s latest social and environmental performance figures and take a deep dive into the data using our Performance Analytical Tool.

Analytical Tool

A deep dive into our sustainability performance figures is available by downloading the Telenor Group Sustainability Performance Analytical tool 2020 (Microsoft Excel) where figures are separated per Business Unit and covers 2013 – 2020.

TELENOR GROUP – ESG key metrics 2017 2018 2019 2020
People & Organisation
Women in total workforce (%) 36 37 37 38
Women in management positions (%) 26 28 30 32
Non-nordic leaders in senior leadership positions (%) 34
Health, Safety & Security
Fatalities – employees 0 0 0 0
Fatalities suppliers, tier 1 and below 7 4 5 5
Fatalities – 3rd party 4 0 1
Lost Time Injury Frequency (LTIF) 0.23 0.22 0.17 0.06
Sickness Absence Rate (full year average) 1.84 1.82 1.85 1.57
Supply Chain Sustainability
Capacity building of suppliers (man-hours) 23,660 20,028 24,986 24,216
Sustainability inspections 5,000 3,515 3,616 3,560
Supply Chain Sustainability Inspections – Closure rate (BoD OPI) (%) 79
Climate Change *DNA Finland included from 2019
Total GHG emissions (thousand tonnes CO2e) (Market based emission factors) 1,149 1,321 1,233 1,221
Direct GHG emissions/Scope 1 (thousand tonnes CO2e) 219 219 210 175
Indirect GHG emissions /Scope 2 (thousand tonnes CO2e) 910 1085 1005 1,040
Other indirect GHG emissions/Scope 3 (thousand tonnes CO2e) 20 17 18 6
Total energy use (GWh) 2,932 3,288 3,497 3,257
Asia Scope 1+2 GHG emissions level in relevant year compared to emissions in base year 2019 (%) 100 96
Nordic Scope 1+2 GHG emissions level in relevant year compared to emissions in base year 2019 (%) (incl. DNA) 100 125
GHG emissions per mobile data traffic (tonnes CO2e / petabyte) 478 261 212 130
Number of new solar base stations 500 798
Environment
Customer mobile phones and batteries collected for recycling or reuse 168,000 315,000 227,000 135,000
Municipal waste recycled (%) 40 49 55 41
Electronic waste recycled/reused (%) 97 86 99 99
Digital Inclusion
Mobile Internet users (% of active data users) 57 58
Child birth registrations (total) 587,000 780,000 1,104,800
Children trained in online safety (total) 2,200,000 3,300,000 4,300,500