This data section presents the latest available performance figures on sustainable issues that are material to Telenor Group.

Analytical Tool 

A deep dive into our sustainability performance figures is available by downloading the Telenor Group Sustainability Performance Analytical tool 2017 (Microsoft Excel) where figures are separated per Business Unit and covers 2013 – 2017.

Climate Change 

2013 2014 2015 2016 2017
Total CO2 Emissions (million tonnes) 1.036 1.069 1.134 1.347 1.065
Direct CO2 Emissions (Scope 1) (million tonnes) 0.296 0.265 0.309 0.378 0.225
Indirect CO2 Emissions (Scope 2) (million tonnes) 0.721 0.782 0.798 0.938 0.819
Other Indirect CO2 Emissions (Scope 3) (million tonnes) 0.018 0.023 0.026 0.030 0.021
Total CO2 Emissions (million tonnes) 0.750 0.744 0.791 0.997 1.054
Carbon Efficiency –CO2 Emissions/Revenues –  (million tonnes CO2/ billions of USD) 0.044 0.046 0.050 0.066 0.069
Energy Efficiency – Energy Use/Revenue  (MWh/billion USD) 148 155 165 209 209
Total energy use (GWh) 2 550 2 508 2 506 3 128 3183
Sustainability criteria used in procurement processes (%) 53 60 30 71 61

CO2 emissions from consumption of grid electricy is based on methodology from International Energy Agency (IEA) for estimating country-specific indicators for CO2 emissions related to electricity production. From 2017, all figures are without India.

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Environment 

2013 2014 2015 2016 2017
Customer mobile phones and batteries collected for recycling or reuse (thousand units) 226 183 1108 299 168
Water use (thousand cubic meter) 512 501 615 670 497
Municipal waste generation (tonnes) 3 063 3 401 3 365 2 852 2 960
Municipal waste recycled (%) 37 34 28 34 40
Electronic waste generated (tonnes) [1] 12 600 10 200 5 200 7 000 4 000
Electronic waste recycled/reused  (%) 78 93 99 99 97

[1] Reason for the yearly variation on this KPI is the network-swaps in different Business Units.

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Supply Chain Sustainability 

 2013  2014 2015 2016 2017
No of suppliers covered by an agreement on responsible business conduct in % of total suppliers (%) [1] 98 99 100 97 100
Systematic SCP risk reduction during the year based on supplier SAQ (%) [2] 89 93 94 95 N/A
Sustainbility inspections and audits 1 999 5 292 7 924 8 518 4 933
Fatalities in the supply chain (when working for Telenor)[3] 2 4 18 13 7

[1] Average total number of applicable suppliers is approximately 9,250

[2] 2017 data not available due to delayed implementation of new support system

[3] Before 2015, reported fatalities includes only first tier suppliers. From 2015, lower tier suppliers are included.

All figures from 2017 without India, except 1 fatality included in the fatalities number

Read more about Telenor’s activities to improve sustainability standards

Occupational Health, Safety & Security 

2013 2014 2015 2016 2017
Fatalities – employees [1] 0 1 0 3 0
Lost Time Injury Frequency (LTIF) [2] 0.30 0.36 0.19 0.34 0.23
Sickness Absence Rate (full year average) [3] 1.7 1.5 1.45 1.61 1.84
Completed Health Safety Security & Environment  awareness and training sessions – employees and in-house contractors 43 000 25 000 21 000 31 000 17 859

[1] Traffic accident

[2] The Lost-Time Injury Frequency (LTIF) is defined as the number of lost-time injuries per million worked hours.

[3] The Sickness Absence Rate measures absence from work due to health issues (other than injuries) for Telenor employees as a percentage of possible working time.

All figures from 2017 without India

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People & Organisation 

2013 2014 2015 2016 2017
Total number of employees [1] 34 000 35 000 38 000 37 000 31 000
Women in total workforce 34% 36% 36% 33% 36%
Women in management positions [2] 21% 21% 22% 23% 26%
Women in Telenor Group Board of Directors 36% 36% 45% 45% 42%

[1] Total number of full-time and part-time employees

[2] Represents Level 1 & 2 executives