Mobile recycling programmes in Telenor Group

For several years, Telenor Group has recycled mobile phones and batteries through campaigns, collecting hundreds of thousands of handsets.

Last updated: Aug 2018

Several mobile recycling programmes (both global and local) have been launched throughout the Group. As of today, mobile recycling programmes are running in nine of Telenor’s 13 mobile operations. 160 000 handsets and mobile batteries were collected in Telenor Group in 2014. Telenor Group`s ambition is to implement mobile recycling programmes in all our mobile companies.

90 per cent can be recycled

The old mobile phones carry value in several ways. More than 90 per cent of the components can be recycled. This in turn helps reduce the need for extraction of natural resources to build new phones.

“Old Phone, New Life”

In 2009, Telenor Group introduced “Old Phone, New Life” – a global programme for collecting, re-using and recycling mobile phones – that encourages Telenor-companies to establish recycling programmes. The “Old Phone, New Life” programme allows people to hand in their discarded phones through a network of Telenor retailers. Once collected, the phones are sent to our recycling partners (ISO 9001 and ISO 14001 certified company specializing in the safe disposal of mobile phones.)

The phones that are in good condition can be refurbished and redirected to second hand markets. Phones that cannot be re-used are sent to end-of-life refining companies that operate in the EU.

Although Telenor Group is encouraging all companies within the Group to join the “Old Phone, New Life” global campaign, we also welcome local recycling programmes, that are in line with the Group policies as well as local and international environmental standards.

As recycling processes involve significant risk to both workers and the environment, great care must be taken to avoid unsafe exposure in recycling operations and leaching of materials. Therefore, Telenor Group focuses on HSSE aspects of recycling and increasing control over the mobile recycling value chain by working with local partners who comply with our Supplier Conduct Principles (SCP).

Share the benefits of mobile recycling

As part of our recycling ambitions, we encourage all companies within the Group to share the benefit of mobile recycling with local communities, Non-Governmental Organisations (NGOs) and organizations working on environmental protection.