Connecting customers to what matters most
Customers want help in selecting the right types of offers based on their usage patterns and to better understand their options. Customers want things to be easy, they want to trust us and know that their information is safe with us; and they want to get help when they need it. This is what matters most to customers today, and it serves as the driver for our strategy.
Capture growth opportunities in our markets, driven by serving our customers’ increasing need for internet access and connectivity, supported by building digital distribution at scale and identifying areas for long-term growth.
Simplification and efficiency
Improve efficiency within all areas of the operation, by using digital tools, improving spectrum efficiency, optimizing IT & networks, simplifying our processes and the way we work.
Be a trusted partner with strong integrity, reduce inequalities and deliver on safety, security and General Data Protection Regulation (GDPR) roadmaps.
Nurture a learning, agile and collaboration-oriented culture.