Global Wholesale

For over twenty years, Global Wholesale has been an international gateway to Telenor Operator Networks. Built upon the strong foundations of the Telenor Group, our business is focused on interconnecting global operators and delivering key communications services, on a global scale.

Our solution enables operators to route their international voice, messaging, data and signalling traffic through a single connection to a global network. In addition, we collectively handle all international roaming relationships for Telenor Operators.

Our key responsibilities are to oversee:

  • Routing
  • Pricing and Settlement
  • Transport

Our high-quality, carrier-grade network provides our customers with the reliability that is essential to their business, along with around-the-clock support and maintenance.

Key facts:

  • 300+ mobile and fixed operators globally, including international services to Telenor’s 13 mobile markets
  • Commercial coverage in EMEA, Asia-Pac, LatAm
  • Associate GSMA memberSolution Overview:
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Solution Overview

Telenor IPX provides access to global Carrier-Grade IP Solutions, enabling you to extend your network and service offerings through a single connection. Telenor IPX will provide you with an all-encompassing global IP network, significantly reducing your need to invest in additional infrastructure.

Telenor IPX is trusted by customers to deliver value by supporting and maintaining traffic flow within a high-performance, carrier-grade network environment.

We know that our customers cannot afford downtime and how interruptions in service can be hugely damaging. All our core and distribution PoPs are fully redundant with links between them divided into separate sub-networks. Fast recovery mechanisms are deployed to re-route the traffic from the default to the back-up sub-network within milliseconds, preserving the end-to-end IP flows.

Telenor is known for high quality in international wholesale voice services, and we continue to maintain our cutting edge by adhering our stringent quality objectives. The fact that we serve our 203 million Telenor subscribers in thirteen markets with international voice termination, provides us with a unique understanding of end-user expectations. We leverage this knowledge and offer this to our wholesale voice partners.

Telenor Global Voice (TGV) was one of the first premium quality services in the wholesale market and continues to deliver on that promise every day. We believe that the more efficient and reliable the service is, the greater the opportunity to increase the top line.

We deliver high quality by maintaining our direct routes, monitoring and guaranteeing CLI, enabling roaming as well as actively monitoring the standard QoS parameters such as ASR, NER, ALOC and Congestion.

Global Wholesale enters all standard roaming agreements; negotiates discount agreements; provides signalling and interconnect services and DCH and FCH- services on behalf of all 13 Telenor business units.

The business units offer the following high quality roaming services:

Country Network 2G 3G 4G/LTE
Bangladesh Grameenphone
Bulgaria Telenor
Danmark Telenor
Hungary Telenor
India Telenor
Malaysia Digi
Montenegro Telenor
Myanmar Telenor
Norway Telenor
Pakistan Telenor (✓)
Serbia Telenor
Sweden Telenor
Thailand DTAC

We are highly focused on the delivery of VoLTE roaming services to outbound and inbound roaming customers.


Application to Person (A2P) messages are sent from data applications, operated by different kinds of ICT companies, to mobile network subscribers. Growth is being driven by A2P messages by applications such as PIN codes for e-banking, VPN access codes, ISP services; booking confirmations; electronic tickets; transcoding of Instant Messaging (IM) and email; commercial value codes (marketing); transportation and distribution logistics; TV voting and viewer interaction.

Telenor provides a single point of contact for enterprise messages. The Messaging Gateway simplifies the technical implementations required to send SMS to all Telenor end users. By connecting to Telenor’s Hub, partners will always have a secure way of delivering messages to the Telenor Group at the best prices available for white termination.

The Telenor Messaging Gateway operated by Global Wholesale provides the following benefits:

• Telenor coverage via a single connection
• Redundant & secure solution
• Gateway to the Telenor Group
• Extensive experience
• Best quality and pricing


Telenor is a GSMA-certified SMS hub provider supporting 2-way SMS exchange between mobile operators. The SMS hub is designed to interwork different mobile technologies that operators use and has a large global coverage through interconnects with peering partners and mobile operators.

One interconnect with our SMS hub delivers numerous benefits to a mobile operator, such as reduced complexity and lower costs for setting up and managing bilateral agreements.

Technical specifications:

• Support SMPP and SS7 interconnect
• Prevention of SPAM and Fraud
• Delivery receipt
• MNP support
• Online election tool
• Reporting tool

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