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Telenor OHS carries out HSE[!] audits in Telenors business areas. The audits compare the HSE results in the companies' units and departments with the aims and requirements which Telenor has for its business activities. Through the comprehensive auditing activities, which in part are also carried out in co-operation with the quality assurance departments in some of the subsidiaries, effective feedback is obtained regarding the development of the Telenor's working environment from year to year.
132 HSE audits were carried out under the direction of TOHS in 2000. A summary of deviations and comments from the audits is presented in the table below. In addition, audits of the companies' QA systems (for example ISO systems) have also considered elements in the field of HSE.
It is the responsibility of the departments to follow up any comments and deviations which may be revealed during the HSE audits. Measures for correcting deviations and comments are dealt with during the unit's planning meeting and shall be documented so that shortcomings are continually followed up and the systematic HSE work is improved.
Summary of internal HSE audits carried out by Telenor Department of Health in 2000:
| Total number |
132 |
| Deviations |
106 |
| Comments |
102 |
| Positive observations |
368 |
Subjects for the audits
- Systematic HSE work
- Follow-up of sickness absence and rehabilitation
- Fire protection
- HSE training
- Occupational injury, hazardous conditions, near accidents and occupational disease
- Work in wells and on masts
The most common deviations
- Lack of documentation of plan of action, risk analysis, survey
- Lack of HSE training, inadequate knowledge of HSE procedures
- Safety delegate not sufficiently involved in the systematic HSE work
The most common comments
- Inadequate documentation of the systematic HSE work
- Inadequate plan of action, inadequate use of deviation system, inadequate knowledge of HSE
Examples of positive observations
- Focus on HSE systematics, HSE is a regular theme of meetings, well developed HSE objective and plan
- Good overview of sickness absence figures and follow-up of the sick, low absence through illness
- Good overview of local high-risk conditions, focus on fire prevention measures
- Sub-contractors required to have an established HSE system
- Safety deputy involvement in HSE work, widespread involvement of employees
- Focus on personal protective equipment
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