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The development of the human factor – the intellectual capital – is of critical importance for productivity, efficiency, innovation and results in Telenor, and the ambitious aims can only be achieved in a working environment characterised by job satisfaction, flexibility, freedom with responsibility, good co-operation, efficient organisation and good management.
A total perspective of the field of working environment embraces physical, psychological, social and organisational factors. The development of the working environment must contribute to maintaining and developing mental, as well as physical, health and capacity for work, and thereby take care of Telenor's human capital. There is therefore a natural interface between the field of the working environment and the fields of organisational development, manager development, skill development, labour rights and conditions of employment.

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