The external environment in business areas and units
The results of the environmental work in Telenor's units in 2000 show that a large number of interesting environmental initiatives are being implemented in the Group. However, the results do not indicate any significant increase in environmental involvement compared with earlier years. This means that the Telenor Group will still have a considerable challenge in keeping the units interested and involved in Telenor's environmental work so that they in future take an even greater responsibility for following up goals, plans and activities.
Each year, Telenor's environmental report will present an overview of the work being done to improve the Group's environmental performance for the year. In order to present a correct picture of the work being done on the external environment, it is important to register what is being done in this area – both as regards positive initiatives and inadequate follow-up, both at corporate level and in the various units.
The work being done at corporate level is described elsewhere in this report. An overview is presented here of what has happened in the various business areas and units in Telenor in 2000.
As in previous years, information has been acquired from the business areas and units by means of a questionnaire. Replies were received from 13 of the 15 business areas and units which were asked (87%). The conclusions from some of the information received are presented in the following table.
| Area of focus |
Does the unit or has the unit: |
Percentage of units |
| 1999 |
2000 |
| Environmental management |
- have a system for environmental management |
8 |
15 |
| - have plans for the introduction of the ISO 14001 environmental management system |
|
7,7 |
| - have a person in the management group who is responsible for environmental issues |
69 |
77 |
| - appointed an environmental coordinator |
62 |
69 |
| - performed a survey of the unit's own impact on the environment |
31 |
23 |
| - prepared its own environmental plan |
31 |
31 |
| Environmental requirements, purchasing |
- set environmental demands on purchasing |
38 |
46 |
| - have plans to implement corporate procedure for environmentally efficient purchasing |
|
62 |
| - faced environmental demands from customers |
23 |
38 |
| Environmental risks |
- experienced unwanted incidents, disputes or other issues of significance to the environment |
0 |
15 |
| Expertise/ development |
- carried out or supported research or development relating to the environment |
15 |
15 |
| - carried out activities to stimulate better environmental work or increased expertise |
31 |
38 |
| - carried out any type of environmental training |
15 |
7,7 |
| Co-operation/ networking |
- had external environmental collaboration projects in 2000 |
31 |
31 |
| Environmental issues in marketing |
- used environmental arguments when marketing Telenor products and services |
31 |
23 |
Comments on the results:
- There has been a slight increase in the number of unwanted environmental incidents
- Setting environmental demands on purchasing is increasingly practised
- A greater number of units find that others make environmental demands on them in connection with purchasing
- There seems to be a reduction in the use of environmental arguments in connection with marketing
In order to follow developments in the individual Telenor companies, a new survey will be carried out in 2001, which will also present a summary of the concrete initiatives which have been implemented.
Telenor companies established outside Norway will also be included in the survey.
