Interview with Tatjana Manojlović

Tatjana Manojlović
- Position: Director of Customer Care
- Company: Telenor Serbia
- Location: Belgrade, Serbia
What do you do?
My main responsibility is to share the company’s vision and lead people to deliver our strategy across different customer service touch points. In addition, we make sure that the sales and customer care employees are trained well, on time and use proper tools.
In what ways does Telenor allow you to develop your skills?
In Telenor, one can really grow and move personal limits. I believe it is a result of the right combination of a clear recruitment process, and continues with the learning tools people get once started in Telenor. There are many possibilities for development, not only upwards in the organization. I can stay in the same position, but get more experience, become more mature.
