- Position: HR Partner for Customer Services department
- Company: Telenor Hungary
- Location: Budapest, Hungary
Describe your position.
During the 15 years I have been working in Telenor, I have had a number of positions. Now, I am responsible for human resources related activities in the Customer Service unit with 400 employees. It includes everything from the recruitment processes, talent management programmes, career planning, employee engagement surveys, attrition management, and organizational changes.
Which part of your job do you enjoy most?
Being an HR partner, I am in a position to take action that can improve employee’s satisfaction. In my job I especially enjoy the manager selection processes, when I meet people who have developed in the Customer services and who have the ambition to grow. Successes, like higher employee engagement in the Customer Services, make me feel good as well.
How do you experience Telenor as an employer?
I left Telenor for two years travelling to New Zealand, Asia and UK, and I never hesitated coming back to the company. There are so many things I like about Telenor. We are a high tech company, we care about producing environmental friendly solutions and we work in an open space where leaders are easily approachable. Telenor is a place where you really can develop as a professional. Even after many years in Telenor I am still motivated by new challenges enabling me to grow.
How do you balance life and work?
I feel that it is easy to balance my career with my personal life. I work hard to deliver results, but I still have plenty of time to cultivate my hobbies; I enjoy taking photos, hiking, working out and travelling.