Telenor Group Presents “Building Digital Resilience” Study

Article:

Telenor Group today publishes its complete “Building Digital Resilience” study.

A shorter version was launched at this year’s Mobile World Congress in Barcelona in conjunction with a panel debate hosted by Ola Jo Tandre, Director of Corporate Responsibility at Telenor Group. Participants included Telenor Group’s CEO and President Jon Fredrik Baksaas as well as Telenor Norway’s CEO Berit Svendsen.

The spread of mobile internet services worldwide has occurred at a rapid pace. This expansion is changing millions of people’s lives, with mobile devices providing unprecedented voice, video and social media communication capabilities and instant access to a vast range of information and entertainment services.

In the process, mobile internet access is also rapidly becoming part of life for children and young people. This brings with it substantial benefits, but also risks. What this means is that if the gains of mobile internet for children are to be reaped while mitigating the risks, companies, governments and other stakeholders need to work closely together.

As a result, Telenor, as one of the world’s major mobile operators, has called stakeholders to take action by commissioning the study in cooperation with Boston Consulting Group.

“Parents,  educators, civil servants, and service providers need to work together to help reduce risks and build resilience in our youth,” says Telenor’s Ola Jo Tandre.  “Telenor intends to take a position, invite broad cooperation and contribute to the development of mitigating actions to reduce online risks for young people.”

The study delves into various chapters covering everything from the growing access to mobile internet services, the risk posed to children by mobile internet services, the fact that risk and resilience varies across the world  as well as how to build resilience and reduce risk to minimise harm. The report shows that stakeholders have diverse roles to play and that telecoms companies are already playing an important role, however that telecoms companies can still do much to reduce the risks.

Download Telenor report – Building Digital Resilience

Key Report Findings: 

  • Increase of 100 million online children by 2017 (in Telenor’s 11 markets plus Russia); 85 million of these will use a mobile device as their first access point.
  • More than 14 million children (in 12 markets) may potentially be exposed to harmful online content and as many as 35 million (in 12 markets) children may have experienced some form of cyber bullying.
  • Telenor markets exposed to greatest online risks also have greatest resilience: Norway, Sweden and Denmark.
  • Telenor markets least exposed to online risks also have least resilience: Bangladesh and Pakistan.