Telenor Norway is implementing powerful measures to renew the IS area in the company. By simplifying and making changes to the supplier side, Telenor is improving supplier management, with major gains in the form of efficiency, quality and flexibility.
Telenor Norway is reducing the number of IS providers considerably, and the new solution is based on two key providers for maintenance and development. Capgemini and Tata Consultancy Services are the two parties chosen.
“By implementing this measure we are making the entire operation of the IS area more efficient and modern, thus enabling us to reach our customers more quickly with our products and services,” says Ragnar Kårhus, CEO in Telenor Norway. “We are making the necessary adaptations to provide our customers with improved and more innovative services in relation to capacity, speed and stability, as well as better quality in both voice and data, and to facilitate current demands for accessibility,” Kårhus continues.
Telenor is a global company with major and, at times, complex IS projects. Reducing the number of parties involved lessens the number of sources of error, thereby considerably improving quality assurance. In turn, this will serve to strengthen the competitiveness and market position of Telenor.
This transition will take place over time. In order to ensure an orderly and controlled transition, the implementation of changes will stretch over a period of one to two years.
“This affords us more effective administration and development, and frees up resources to modernise the IS portfolio. Modernisation entails competence development among our employees, and the changes we are making now will not result in any surplus,” says Ragnar Kårhus.
Both Capgemini and Tata Consultancy Service are major, global players possessing a high level of competence in most IS areas. They also have a presence in the majority of the markets Telenor operates in.
“Our customers’ demands of us as a technology company are becoming tougher, and modernising the IS area is imperative. A great deal of the competence needed must be obtained externally; concurrently we will also have a strong focus on improving the competence of and developing our own employees. Several of our employees will also be afforded the opportunity to travel abroad through this project, and in this way exchange knowledge within different specialist areas,” concludes Ragnar Kårhus.
For further information, please contact:
Information Manager, Telenor,
tel. (+47) 952 09 037,
Director of Communication and Marketing, Capgemini Norge AS,
tel. (+47) 450 02 542
Nordic Marketing and Communications Manager, Tata Consultancy Services,
tel. (+46) 701 043 747,