Global Voice Services

Bilateral Destinations

Telenor Global Services has 110 bilateral agreements to 70 different countries. We also rely on Telenor owned companies for quality termination, such as;

• Norway - Telenor
• Sweden - Telenor Sweden
• Denmark - Sonofon
• Pakistan - Telenor Pakistan
• Hungary - Pannon
• Ukraine - Kyivstar
• Malaysia - Digi
• Russia - Vimplecom
• Serbia - Telenor Serbia

Telenor Global Voice

The service

As a Telenor Global Voice customer, you have access to quality termination to more than 530 mobile and fixed destinations around the world. Our product conforms to the highest possible quality requirements, and includes transfer of Calling Line Identification (CLI) to major destinations.

Connection to TGS

You gain access to our network by means of a half circuit point connection or through our Points of Presence in Europe (London, Frankfurt, Amsterdam, Copenhagen, Stockholm and Paris) New York and Hong Kong.

Quality Management

Through extensive monitoring and data analyses we continuously follow quality parameters on the traffic. We have a dedicated Quality of Service team with high focus on monitoring all routes for ASR, NER, PGAD, CCR and ALOC*.

Organization

When you do business with Telenor Global Services you can expect swift feedback, reliable billing, duly paid expenses and good relations. Many years experience as a voice provider for the demanding Norwegian market has allowed TGS to build a quality organizational attitude. We offer single point of contact via a dedicated Account Manager

TGV Summary:

• Direct route quality worldwide
• Predefined, minimum quality (ASR)
• Dedicated Quality Management Team
• arefully selected partners/suppliers
• CLI to numerous destinations
• ISDN to 35 countries
• Competitive and stable pricing
• Up to date numbering plans
• Accurate and reliable billing

*ALOC— Average length of Conversation