Responsible Business Practice

In all our markets across the world, we strive to conduct our business responsibly and in accordance with international norms. We recognise that this is sometimes challenging and we are committed to drive for continuous improvements in all aspects of our business.

Photo: Image gallery, Dhaka.

Responsible business requires more than just establishing a framework for good corporate governance. It involves making responsible business practices an integral part of everything we do, across all our lines of business. We will continue to challenge ourselves to improve our internal standards, the way we work with our partners, and to manage the impact of our services and operations.

Corporate governance and codes of conduct

For Telenor good corporate governance is an essential tool for achieving our vision, value creation and strategic goals, for living out our values and maintaining good corporate culture.

> Read more about Corporate Governance 

Our Codes of Conduct represent a set of practical guidelines for Telenor and anyone acting on behalf of Telenor. They are complemented by policies and procedures as well as a dedicated employee e-learning programme.

> Read more about our Codes of Conduct

Working with our business partners

Our goal is to ensure and promote good health, safety, security and environmental (HSSE) standards throughout our value chain. We believe that the best way to achieve this is through close and long-term engagement with our business partners.

> Read more about how we work with our business partners to resolve unacceptable working conditions

Safe products and services

We provide infrastructure and services that are vital to the communities in which we operate. It is therefore of fundamental importance to us that all aspects of our products are safe for users. We focus on safety measures related to radiation in mobile equipment and the use of our services.

> Read more about safe products and services

Protecting the environment

With over 150 million customers and over 35,000 employees, our worldwide operations have a considerable environmental footprint. We aim to significantly reduce our greenhouse gas emission and the environmental impact of our operations. We also aim to do our part to limit global climate change.

> Read more about our work to support a better environment