2009 2010 2011 2012
Total number of employees [1] 40 300 33 320 32 030 31 551
Women in total workforce [1] 36% 35% 36% 34%
Women in management positions [1,2] 25% 20% 22% 23%
Women in Telenor Group Board of Directors 36% 36% 36% 36%
Employees with personal development plan 74% 78% 87% 86%
Employees trained in Code of Conduct 25% 0% 25% 54%
Employee Engagement Index [3] 80% 76% 74% 75%

Notes:
[1] Excluding employees in Kyivstar (2009 and 2010) and EDB (2010).
[2] Including the total number of Level1, Level2, Level3 and Level4 managers.
[3] The Employee Engagement Index is an annual survey that collects employee feedback to determine the areas that are considered important to drive employee engagement at a team and organizational level.