Reporting our performance
Measuring the economic, social and environmental performance of Telenor Group is key to understand the impact of our operations, to drive continuous improvement and maintain a transparent dialogue with stakeholders.
Telenor Group is committed to the disclosure of transparent and high-quality data on social and environmental performance, focusing on material issues and communicating its progress.
In addition to reporting on sustainability online, we also provide information about corporate responsibility (CR) in our Annual Report and in the Sustainability Report. We continually report on current activities relating to CR within the Group on this website. Our international subsidiaries provide information about their CR commitment on their web sites and in their own publications.
What we report
We report on the risks and opportunities most important to our long-term value-creation potential, and on topics that are strategically important to us and our stakeholders.
Read more about our Scope and Materiality
Our Key Figures presents the latest performance data on the social and environmental issues material to the Telenor Group.
Who we report to
Telenor Group reports to various external organisations – following the guidance of international frameworks – to ensure structured, transparent and relevant reporting of sustainability performance.
The United Nations Global Compact: Telenor submits information to the UN in line with ten globally accepted principles – in connection with human rights, labour, environment and anti-corruption. By participating in the Global Compact, Telenor has undertaken to incorporate the UN Global Compact (UNGC) principles into our everyday operations. Telenor Group reports to UNGC at an advanced reporting level.
Global Reporting Initiative: Telenor Group reports its non-financial performance based on the internationally accepted framework of Global Reporting Initiative (GRI). Telenor gathers and publishes sustainability information following the G3 (Third Generation Sustainability Reporting) framework of the GRI. According to our self-assessment the application level of our Sustainability Report according to the GRI standards was “B” in 2011.
Read Telenor’s latest GRI Report

The Dow Jones Sustainability Indexes (DJSI): DJSI ranks companies worldwide based on their performance according to economic, environmental and social criteria. For the 11th year in a row, Telenor Group has been named one of the top performers on the Dow Jones Sustainability Indexes, the Dow Jones Sustainability Index World and Dow Jones Sustainability Index Europe. Only the top 10 % of companies in a sector are included in the indexes and thus recommended to sustainability-oriented investors and fund managers as top investments.
Telenor Group ranked one of top 5 global sustainability leaders
Carbon Disclosure Project (CDP) – Along with 4500 other companies around the world, Telenor reports annually to the Carbon Disclosure Project (CDP) on its performance related to climate change. CDP is an internationally accepted framework that urges organisations to measure and disclose their greenhouse gas emissions and climate change strategies in one shared format. In 2012, Telenor was listed as one of the top ten telecommunications companies on carbon disclosure.
Sustainability reports in our Business Units
Download: Telenor Serbia Corporate Responsibility Report 2011, PDF
Download: DiGi Corporate Responsibility Report 2011, PDF
Download: Telenor Norway Social Responsibility Report 2011, PDF (in Norwegian)
Download: Telenor Sweden Social Responsibility Report 2011, PDF (in Swedish)
