“Stop Digital Bullying”

Country: Serbia
Topic: Safe
Last updated:

In order to ensure safe use of telecommunications and creation of safe services for youth, Telenor Serbia has set the fight against digital bullying as its priority.

Safer Internet Day_telenor Serbia 1
Photo: UNICEF,Serbia

Telenor Serbia’s safe services offerings

Telenor Serbia is offering free Kaspersky internet software with integrated function of parental control available to all Telenor postpaid Internet users, as well as filters that restrict the access to Internet domains with child sexual abuse contents.

As part of the project “Stop Digital Bullying”, Serbian Ministry of Education, Science and Technological Development and UNICEF, with the support of Telenor, conducted a survey on digital bullying among primary and secondary schools pupils in December 2012.

The results provide a clear picture of how the pupils are using digital technology and, at the same time, potential risks they are exposed to. These results will serve as a basis for prevention and developing mechanisms for protection of the children from digital bullying.

Young people are exposed to numerous risks online

The survey concluded that apart from numerous benefits that modern information-communications devices are providing, pupils are increasingly exposed to risks and threats when using them:

  • 36% of pupils responded to messages received from unknown people that required contacts.
  • 58% of them accepted “friend” request from total strangers on social networks.
  • As much as 11% of children accepted at least once or twice meeting with people they met online.
  • 12% were in touch with bullying on the Internet, 8% were victims of photographing by mobile telephones or cameras, 7% received violent SMS messages, 12% received abusive phone calls.
  • 5% of primary school pupils admitted that they harassed others on the Internet, 4% made pictures of someone who didn’t want to be photographed by mobile phone or camera, 2% sent unpleasant SMS messages and 4% made abusive phone calls.
  • 84% of pupils at least once were passive observers of digital bullying.
  • 52% of secondary school pupils, i.e. 48 % of primary school students visit web sites for which they believe their parents would not allow.

Dialogue with parents is important

The role of parents in preventing these forms of bullying is of great importance, but the survey shows it is often limited because 15% of parents do not use computers or the Internet. Almost all parents believe that the school should familiarize them with the level of digital bullying, as well as of protection measures, but two thirds of them realize that the school is powerless without parents playing their role.

Safe Internet Day

In February 2013, UNICEF, Ministry of Education, Science and Technological Development and Telenor, marked the Safer Internet Day with a pupils’ debate on digital violence entitled “Share a Smile. Like Love. Hate Hatred”. 40 pupils from 5 primary and 5 secondary schools contributing to the research “Stop Digital Bullying” participated.

Through frank discussion about their experiences and the results of the research, the pupils gave their recommendations on how addressed risks on the Internet can be reduced. The team of the “Stop Digital Bullying” project will use all of the comments and suggestions of pupils when deciding on how to create training programs for pupils, teachers and parents on this topic.

510 students and teachers from all over Serbia followed the debate that was live streamed on the Internet, and over 100 pupils took the advantage of this opportunity to give their comments and questions.

Conclusion of the debate participants is that as in other types of violence, it is important to reduce the number of passive observers, as the violence is more visible, it is easier to confront it.

Play “Children on the Internet”

The Telenor Serbia Foundation and the Ministry of Foreign and Internal Trade and Telecommunications have supported the production of Studio Centers play “Children on the Internet”.

serbia Play

The play aims to highlight the potential risks that children are exposed to in the Internet environment such as paedophilia and fake profiles, Internet addiction, frauds for financial gain and trafficking. The piece has educational character and confronts the audience in an innovative and unique way. Aimed to raise awareness of the problem, “Children on the Internet” is intended for children and youth, as well as for the parents.

“Children on the Internet” was premiered on November 9th 2012 in Children’s Cultural Centre in Belgrade. To date it has been played 10 times in front of 1450 spectators from 16 primary and secondary schools from Belgrade. By June 2013, the play will be performed 5 more times in Belgrade, and 3 times in other cities in Serbia, and performances will continue in September. It is also available on YouTube at any time.