Our Impact
Telenor aims to extend the benefits of telecommunications to as many people, in as many markets, as possible.
“In all our markets, we want to help people get the full benefit of communication services in their daily lives. We become an integral part of the societies we join and it is fundamentally important to us that we strive to operate responsibly in all aspects of our operations. Through this, I believe we can create shared benefit for society and for Telenor.”
- Jon Fredrik Baksaas – President and CEO, Telenor Group.
2013: The impact of “Building Digital Resilience”
The spread of mobile internet services worldwide has occurred at a rapid pace. This expansion is changing millions of people’s lives, with mobile devices providing unprecedented voice, video and social media communication capabilities and instant access to a vast range of information and entertainment services.
In the process, mobile internet access is also rapidly becoming part of life for children and young people. This brings with it substantial benefits, but also risks. What this means is that if the gains of mobile internet for children are to be reaped while mitigating the risks, companies, governments and other stakeholders need to work closely together.
As a result, Telenor, as one of the world’s major mobile operators, has called stakeholders to take action by commissioning the study in cooperation with Boston Consulting Group.
Key Report Findings:
- Increase of 100 million online children by 2017 (in Telenor’s 11 markets plus Russia); 85 million of these will use a mobile device as their first access point.
- More than 14 million children (in 12 markets) may potentially be exposed to harmful online content and as many as 35 million (in 12 markets) children may have experienced some form of cyber bullying.
- Telenor markets exposed to greatest online risks also have greatest resilience: Norway, Sweden and Denmark.
- Telenor markets least exposed to online risks also have least resilience: Bangladesh and Pakistan.
Download Telenor report – Building Digital Resilience
2012: The impact of mobile health technology
”mHealth will impact a large number of people. The social and economical effects are huge”
Watch interview with Knut Haanæs, Global Leader, Sustainability Practice, Boston Consulting Group who has been project leader for the study “Socio-Economic Impact of mHealth”.
Mobile health technology leads to economic growth and a better life for individuals. These are findings from a study conducted in 12 countries by The Boston Consulting Group and Telenor Group. The study “Socio-Economic Impact of mHealth” is a comprehensive survey of the impact that mHealth initiatives can have in 12 countries.
Among the key findings:
- Costs in elderly care can be reduced by 25 % with mobile healthcare
- Maternal and perinatal mortality can be reduced by 30 %
- Twice as many rural patients can be reached per doctor
- Tuberculosis treatment compliance can be improved by 30-70 %
- 30 % of smartphone users are likely to use “wellness apps” by 2015
- Costs related to data collection can be reduced by 24%
- Smartphone is the most popular technology among doctors since the stethoscope
Read more findings and see mobile health initiatives across Telenor Group
The whole study: Socio-economical impact of Mobile Health, 2MB, PDF
Download the mHealth fact sheet, 178 KB, PDF
Download an overview of mHealth activities in Telenor Group, 165 KB, PDF
2011: The impact of mobile financial services
Mobile financial services (MFS) may reduce the number of unbanked in Pakistan by 20 per cent by 2020. In India the number of people with formal savings accounts could increase by 142 million. In Bangladesh it could increase tax revenues with US$500 million. And in Serbia it could lead to 23,000 new jobs being created. These are some of the findings in a recent study, carried out by Boston Consulting Group on behalf of Telenor Group, exploring the effects of mobile financial services in five markets over the next decade.
Key findings from the study and an overview of MFS in the Telenor Group
The brochure: Socio-economical impact of mobile financial services, 4MB, PDF
The whole study: Socio-economical impact of mobile financial services, 2MB, PDF
2009: The impact of the Internet
Increased adoption of Internet can accelerate business productivity, thereby generating income, jobs and government revenues in emerging economies. This is demonstrated in a study from October 2009 conducted by the Boston Consulting Group (BCG) and Telenor Group. The study analyses the social and economic impact of Internet in emerging economies. The analysis was conducted in Bangladesh, Thailand, and Serbia, covering three different stages of market maturity in the Telenor Group markets. Read more about the study here:
Fact sheet: Towards a connected world – the socio-economic impact of the Internet in ermerging economics, 86kB, PDF
The brochure: Towards a connected world- socio-economic impact of the Internet in emerging economies, 1MB, PDF
The whole study: Towards a connected world – socio-economic impact of the Internet in emerging economies, 1MB, PDF
2007: The impact of mobile communications
Mobile communications allows people to stay in touch, access services and information instantly and get help in emergencies. In this way, it contributes to social inclusion. In addition, mobile communication has a wider impact on society.
In 2007 Telenor commissioned Deloitte to carry out a study of our markets in Bangladesh, Malaysia, Pakistan, Thailand, Serbia and Ukraine. This study revealed a close correlation between mobile penetration and GDP growth as well as a range of positive impacts in other areas, such as health and education and improving conditions in rural areas. Read more about the study here:
Fact sheet: The Deloitte study of mobile communications, 91kB, PDF
The brochure: The Deloitte study of mobile communications, 4MB, PDF
The whole study: The Deloitte study of mobile communications, 1MB, PDF